Crafty Systems’ professionals have been providing Frictionless and SAP Sourcing consulting services since 2001, longer than anyone else in the world. Our offerings include:
SAP Sourcing / CLM Project Management and Implementation Services: working with your business and technical teams, we help you define the requirements and develop a strategy for delivering it successfully. Whether it is for a rapid implementation or a multi-phased project, we have the skills to get the job done on-time and on-budget.
Technical Configuration Services: We will configure your SAP Sourcing instance to match your business requirements, including the loading of master data, the development of page customizations, building custom queries and reports, deploying behind-the-firewall application servers, and data integration with your existing legacy systems
System Upgrades: Take advantage of the latest features of SAP Sourcing 11.0, the long-awaited update from SAP that now supports Hana. Crafty Systems has more upgrade experience than anyone in the world (except possibly SAP). Whether your system is a fully-integrated deployment or a standalone appliance, we can get you through the upgrade process as smoothly as possible.
Custom Functionality: Our Crafty Systems technical team has extensive experience expanding the functionality of the SAP application through the use of custom scripts or application code. We have done things that SAP says cannot be done, including:
– Flexible serial/parallel CLM approval workflows, with escalation and delegation
– Overnight scheduled housekeeping scripts
– Integration of CLM to SAP SD (Sales and Distribution), Ariba, Salesforce.com, and other systems
– Custom audit trails for any field
Custom Integrations: We realize that your system landscape and business requirements might not fit SAP’s laboratory ideal integration scenarios. Our Crafty Systems experts have been pushing the envelope for years. Some examples include SRM integration (with multiple ECC systems), custom single signon solutions, integration with SAP ECC for Sales contracts, Filtered data extracts for SAP BI, bidirectional feeds with SalesForce.com, custom finance feeds from a variety of systems, etc. We understand the architecture and the risks, and work with your IT and PI/Basis teams to get the job done properly and robustly.
e-Sourcing Event Support: We provide training as well as day-of-the-event support services for your online auctions or RFxs, working with your suppliers and helping to ensure a successful event.
Training and Knowledge Transfer for your SAP Sourcing system: From end-user training on the use of the RFx , Projects, or Contract Management modules, to Auction Strategy, to Train-the-Trainer sessions, Crafty Systems can get your team up and running.
Category Template Development: We consult with your strategic sourcing category experts and develop a set of Project, RFx and Contract templates and methodology that can become a best-practice part of your strategic sourcing operations.